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admission process

DLTC Healthcare and Bella Point are dedicated to providing comfortable, safe, home-like environments to those seniors who may need a little extra help. We know the decision to move a loved one into an Assisted Living facility is not always easy. There are many different factors to consider, such as location, population, services, and which facility best fits the future resident’s care needs. At DLTC Healthcare and Bella Point, we try to make this process as simple and easy as possible, with our knowledgeable staff here to help every step of the way as you and your family navigate this new chapter!

STEP 1: PICK A FACILITY

     HOW TO DETERMINE WHICH LOCATION IS BEST FOR YOUR FAMILY MEMBER

We have 16 Assisted Living Facilities all throughout the beautiful State of Maine. Our Facilities range in size from 20 to 60 beds and are all Residential Care level of care. While all our Facilities offer the same exceptional level of care, we have varying populations at each Facility. This means some residents may be better suited for certain Facilities than others. During the Admission Process, our Admissions Team may suggest another Facility that would better fit the potential resident’s needs, but we always take preference into consideration!

 

STEP 2: COMPLETE ADMISSION APPLICATION

     FIND OUR APPLICATION HERE

For your convenience, we have created a simple and straightforward Admission Application. This application outlines all of the information our Admissions Team needs to approve your loved one for admission into our Company. This application can be completed online and emailed to our Admissions Team at [email protected] or it can be printed and brought to the facility of your choice!

 

STEP 3: SUBMIT MEDICAL INFORMATION

     SEE WHAT INFORMATION WE NEED TO APPROVE YOUR LOVED ONE FOR ADMISSION

Send the following information by fax or email directly to the Facility of your choice, or to our Admissions Team directly at [email protected] or 207-230-6477 (fax.) These can be sent directly by the future resident’s physician, specialist, current care center, or by the family:
– Most recent History & Physical
– Provider notes
– Current medication list
– Hospital visits from the past year
– Copy of recent Maximus assessment (for Long Term MaineCare referrals only)
– Confirmation of Long Term MaineCare approval (for Long Term MaineCare referrals only)
– Any additional information that would be helpful to get a clear picture of the potential resident’s health status

 

STEP 4: RECEIVE APPROVAL FROM THE ADMISSIONS TEAM

     WHAT TO EXPECT AFTER APPROVAL & WHY SOMEONE MAY NOT BE APPROVED

Once all information is received by the Facility or the Admissions Team, it will be reviewed to determine whether the future resident is appropriate for the Company and the specific Facility requested. After reviewing the information, the Admissions Team may follow up with questions or request additional information or documentation to help with the decision of approving or denying a potential resident. If approved, we will reach out and begin the next steps of the Admission Process. If denied, we will reach out to explain the reasoning and discuss other options for placement.
     A common question we are asked is what would cause a potential resident to be denied? One of the most common reasons we may deny a potential resident is he or she receives a medication we cannot administer due to our level of care and regulations. We may also deny a potential resident because of behaviors that would put the resident or others in danger.

 

STEP 5: CONFIRM PAYOR SOURCE

     LONG TERM MAINECARE

If the potential resident will be paying with Long Term MaineCare please follow these steps:
1. Complete the Long Term MaineCare Application. This application can be submitted with supporting documentation to the DHHS MaineCare office closest to you, which are all listed on the first page of the application.
2. After submitting the application, you will receive a follow up response from DHHS. They may request additional information to determine if the potential resident is eligible for Long Term MaineCare coverage. If you have any questions regarding your Long Term MaineCare application or the status of your application, you can contact DHHS at 1-855-797-4357.
3. Once the Long Term MaineCare application has been approved, the potential resident will be placed in an approved pending placement status for Long Term MaineCare. He or she will remain in this status until he or she moves into a Long-Term Care Facility. When you and/or the potential resident are informed of this status change, let us know – this is when we can schedule the admission date (STEP 6!)
4. While working through the Long Term MaineCare application process, the potential resident will need to have a Maximus Assessment completed to determine which level of care he or she requires. To request this Assessment, you can complete the request form found in here on Maximus’ website. The completed form can then be submitted to Maximus via email at [email protected].

     PRIVATE PAY

If the potential resident will be paying privately out of pocket, please follow these steps:
1. Complete Income Verification Form, provided by our Corporate Office. The Income Verification Form will be reviewed and we will determine if there is enough funding to move forward with the private pay admission, or if applying for Long Term MaineCare would be a better option.
2. The Income Verification Form does not allow our Company to request statements from the potential resident’s financial institution, therefore including copies of these statements is helpful in ensuring verification is completed quickly!
3. Once the income is verified and the potential resident is approved financially, our Corporate Office will draw up a bill to be paid on or before the date of admission. This bill includes a room deposit (equal to one month’s Room & Board) and first month’s payment to secure the room.

 

STEP 6: SCHEDULE ADMISSION DATE & WELCOME HOME!

     THE FINAL STEP IN THE PROCESS & WHAT TO BRING WITH YOU

Once the payment source is confirmed we can work on scheduling an admission date! Once a date and time are set, we will work with the new resident’s PCP for a signed, facility specific Standing Orders form, which we will fax to the PCP. We will also request they send us a signed orders list of all the new resident’s current medications. We need these orders sent back to us within 72 hours prior to the admission. This helps us ensure we have all medications in house by the time he or she arrives! On the day of admission, we will complete our Admission Packet with the new resident and their family and assist with making their new space their own! Below is a list of preliminary items to bring on the day of admission. Our staff members can provide you with a more in depth list and information on potential space limitations of each specific facility.
– Clothing, including 5 or 6 outfits, 5 sets of undergarments, 4 nightgowns or pajamas, 1 coat, 2 pair of shoes, 2 pair of slippers, etc.
– Personal care items, including toothbrush, toothpaste, hair care items, etc.
– Electronics, including 32″ or smaller TV, laptop, tablet, cell phone, etc.
– Other belongings, including photos, decorations, recliner, etc.

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